Game Loading ProblemsThis is a featured page

1) Scrabble Won’t Load

a) Try updating your Flashplayer

i) Get the latest version of Flash Player

ii) Try a stand-alone version of Flash Player for Internet Explorer

b) If you’re using Internet Explorer, try using Firefox, Safari, or Chrome instead. Most users of these browsers have fewer problems than with Internet Explorer.

c) If you want to keep using Internet Explorer try adding Scrabble as a trusted application

i) add "http://global.fb.gamehouse.com" to your Trusted Sites. Here is a link that will help you with that: http://windowshelp.microsoft.com/Windows/en-US/Help/fd277a6b-3722-445b-b32e-1f8e925c385a1033.mspx

d) See if your Virus Checker or Firewall are blocking access

e) Try playing TextTwist (which is also by GameHouse and on the same server) if that doesn't work then you're having a problem connecting to the GameHouse servers themselves, rather than it being a problem with Scrabble.

2) I Keep Getting A Server Error.

a) At times the Gamehouse Servers are just too busy, keep trying or try later

3) The loader stops at "Contacting Facebook".

a) Try using http://apps.new.facebook.com/livescrabble to access the game.

4) I'm in the USA or Canada, why can't I play Scrabble?


a) This is due to licensing rights, in the USA and Canada Scrabble rights are owned by Hasbro and in the Rest of World the rights are owned by Spears.

b) You can play a US and Canada version of Scrabble here.

c) You can play Lexulous here, or there's a Facebook version of Lexulous here.

d) You can play Word Scraper here.

5) I'm not in the USA or Canada, but I still can't play Scrabble.

a) GameHouse use your IP address to determine where you are playing, so if you're using a server which is based in the USA or Canada, unfortunately it's not going to allow you to play.

b) You may be able to get past this by using a Proxy Server [Details]

6) Can I play Gamehouse Scrabble on my iPod or iPhone?

a) Not yet.


GrahamMarsden
GrahamMarsden
Latest page update: made by GrahamMarsden , Oct 8 2009, 3:10 PM EDT (about this update About This Update GrahamMarsden Edited by GrahamMarsden

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Started By Thread Subject Replies Last Post
mooses Scrabble restriction effective 25 May 1 Jun 7 2012, 2:50 PM EDT by mooses
Thread started: May 24 2012, 9:18 PM EDT  Watch
The Canada/US Scrabble game is no longer accessible outside Canada and the US on Facebook. Had 3 games on the go and got shut down. Comes up with restricted access. I'm not sure how to set up a Proxy Server. Anyone knows how to do it, let me know.
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EstherLonge Scrabble on facebook 3 Jul 9 2011, 6:07 AM EDT by efefiano69
Thread started: Jan 3 2010, 11:59 PM EST  Watch
Hi, I've tried to add this application on facebook, but it won't load. I am currently using firefox, and have tried all the suggestions above but nothing has helped. When I try to go into the application it tries to load then keeps refreshing but never loading... any tips as to why this is happening?
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martindemello dns issues 0 Oct 10 2010, 1:59 AM EDT by martindemello
Thread started: Oct 10 2010, 1:59 AM EDT  Watch
I couldn't get to the site; the game applet kept redirecting to a landing page for ghsrv.com. Changing my nameserver (I set it to 8.8.8.8) fixed the issue. if you're on windows, here's how to do it: http://technet.microsoft.com/en-us/library/bb457118.aspx
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